Wednesday, June 29, 2005

National Consultation on Access to Scientific Research Data

In mid-June, an expert Task Force, appointed by the National Research Council Canada (NRC),

came together in Ottawa to plan a national Forum as the focus of the National Consultation on

Access to Scientific Research Data (NCASRD). The Forum brought together more than seventy

leaders Canada-wide in research, data management, administration, intellectual property and other

important areas.

This Report is a comprehensive review of the issues, opportunities and challenges identified at the

Forum, complemented by a selection of the supporting documents presented as Appendices.

Monday, June 27, 2005

Segway | Concept Centaur

Segway | Concept Centaur: "

Like the mythical half-horse, half-man of Greek lore, Concept Centaur combines the best of several technologies to create an innovative whole. The result of exploration by Segway LLC's product development team, Concept Centaur will challenge the way you think about four-wheeled transportation.

From time to time Segway's product development team devotes days, or even weeks, to creating new product concepts with the goal of finding a prince among frogs. It's a product exploration process they call 'frog kissing.' During this time, engineers and designers are encouraged to use any available materials in a very short time frame to prove a concept will work.

Recently, the product development team demonstrated that Concept Centaur was a prince�a concept that passed this initial feasibility test, but is not yet ready to become a product. Concept Centaur demonstrates Segway's continued commitment to breakthrough innovation and the innumerable possibilities for the future of personal transportation. "

Blogger Help : How do I post pictures?

Blogger Help : How do I post pictures?: "How do I post pictures?

The image icon in the post editor's toolbar will allow any users (with blogs on BlogSpot or published via FTP) to upload images to their blogs: "

Reading And Buying Books For Pleasure - 2005 National Survey -- Canada

Executive Summary - Reading And Buying Books For Pleasure - 2005 National Survey

This national telephone survey was carried out between January 5 and January 31, 2005, and was based on a random sample of 1,963 Canadians 16 years of age and older, including an oversample of respondents from minority official-language communities.

The primary purpose of the survey was to provide a detailed statistical picture of the habits of Canadians with respect to buying and reading books for pleasure, as well as to update the findings of Reading in Canada 1991, undertaken by Ekos on behalf of Canadian Heritage.

Sunday, June 19, 2005




These 'chapters' were written by students in CLIS 724 (Special Libraries and Information Centers) at the University of South Carolina College of Library and Information Science over the period 1999-2004.. Their assignment was to produce a chapter in a class-produced practical handbook on the management of special libraries and information centers. These chapters are written from the perspective of the beginning special librarian and are intended to provide basic 'how-to' instructions on dealing with the issue or problem addressed. Additional chapters will be produced by students in other classes and will be posted here.

These chapters are the intellectual property of the authors. The authors have granted permission for copying and downloading for individual and professional use by special librarians. However, any additional use of these materials in any published form (including re-publication on the Web) must be by permission of the authors. Most of the authors have included an e-mail address for contact purposes but if that does not work then you may contact me, Robert V. Williams, Professor at: and I will be in touch with the authors. "

Friday, June 17, 2005

Internet Scout NSDL Report for Math, Engineering, and Technology is no more :( -- Confessions of a Science Librarian

Confessions of a Science Librarian: "Internet Scout Project Says Goodbye to NSDL Scout Reports

Dear Reader,

With this edition, the Internet Scout Project ends the NSDL Report for Math, Engineering, and Technology after four years of publication. We are very excited about our newest NSF National Science Digital Library-funded effort, the Applied Mathematics and Science Education Repository (AMSER), a new four-year project that will link community and technical colleges to online applied math and science resources via a web portal and complimentary services. Our goal is to make AMSER-- -- the same kind of high-quality source of information about online resources that the NSDL Scout Reports have been."

From John Dupius' blog. I read that report just this morning and did not read this part. I checked the site and they do not have any rss feeds for anything let alone new resources. I send them an email asking if they were considering such a thing.

thanks John for bringing this to my attention

Thursday, June 16, 2005

Science Research Portal

Science Research Portal - Search Page: "Deep Web Technologies is proud to present - a free, publicly available web portal allowing access to numerous scientific journals and public science databases. It allows students, teachers, professors, researchers, and the general public to access pertinent science information quickly and easily. "

found via June 17 NeatNew and ExLibris from Marylaine Block

Science Library Pad: SLA2005 - post-a-palooza - 229 postings

Science Library Pad: SLA2005 - post-a-palooza - 229 postings: "Carolyne boggles my mind with..."

I'm famous now!!

thanks Richard!

Wednesday, June 15, 2005

2005 SLA Toronto - Knovel Presentations

2005 SLA Toronto - Knovel Presentations: "Special Libraries Association (SLA) 2005 Annual Conference

June 5-8, 2005, Toronto, Ontario

Mon, June 6 - Food, Agriculture, and Nutrition Contributed Papers Session (11:30 am to 1 pm)

William Woishnis, Knovel Co-founder & Chairman of the Board

Presentation: 'Food Chemicals Codex, the Next Generation Interactivity'"


Open Access to 7 Years of SVC Technical Conference Proceedings from Knovel

Readers of K-News have two weeks of open access to a select title or group of titles in each issue. This issue features seven years of conference proceedings from the Society of Vacuum Coaters (SVC), available in the Semiconductors & Electronics Subject Area:

SVC - 41st-47th Annual Technical Conference Proceedings (c)1998-2004, Society of Vacuum Coaters. The SVC is a nonprofit professional and educational organization, dedicated to the development of equipment and processes for high-volume production of coatings using vacuum-based processes. Proceedings volumes published by the SVC contain manuscripts presented at the Annual Technical Conference. These serialized volumes provide views of specialized topics and frequently offer comprehensive overviews of rapidly developing areas, such as vacuum web coating, process control and instrumentation, optical coating, plasma processing, tribological and wear coating, decorative and functional coating, large area coating, and emerging technologies. Its unique industrial focus targets the processing engineer and technician, end-user, equipment manufacturer, and the materials supplier.

Mary Ellen Bates - Speeches -- 6 of them at SLA 2005

Mary Ellen Bates - Speeches: "June 2005, 'Fee vs. Free and Beyond: Convincing Your Boss That Quality Counts' half-day continuing education workshop, Special Libraries Association annual conference, Toronto, Canada

June 2005, 'The Next Information Revolution, and Our Role as Revolutionaries' Special Libraries Association annual conference, Toronto, Canada

June 2005, 'One Dot Shopping: Finding Government Statistics on the Web and Having Fun Doing It' Special Libraries Association annual conference, Toronto, Canada

June 2005, 'But I Don't Like to Market Myself!' Special Libraries Association annual conference, Toronto, Canada

June 2005, 'Mining the NEW Web For Information: RSS Feeds, Blogs, Social Networks and More' Special Libraries Association annual conference, Toronto, Canada

June 2005, '60 Tips in 90 Minutes' Special Libraries Association annual conference, Toronto, Canada "

All the SLA 2005 I could find

All the SLA 2005 I could find

After hunting around and finding and then losing SLA 2005 blog postings I decided to put them all here. Enjoy.

229 posts I have found and marked already and a few more I have found but the system is causing problems today so I cannot link them yet.

If you know of others, please let me know.

Tuesday, June 14, 2005

Received in the mail today (June 14)

"Come to booth ### to see what is new with #######!"

"Please register online by Thursday June 2nd"

OK, I know the mail can be slow between the US of A and Canada, but really!

I also received today the May 2005 SciTech News telling me all about the conference sessions available from the divisions.

Friday, June 10, 2005 A tribute to one of Silicon Valley's most influential and forgotten researchers at Xerox Parc event A tribute to one of Silicon Valley's most influential and forgotten researchers at Xerox Parc event: "The place to be Wednesday evening was at Xerox PARC, for a reunion of the seminal Homebrew Computer Club and a tribute to a man that history has tried to forget, or at least relegate to a minor role: Doug Engelbart.

Mr Engelbart is usually remembered simply as the inventor of the computer mouse. But dozens of computer pioneers stood up Wednesday to acknowledge his much larger role, as one of the most profound and influential thinkers of their time. "

Connie Crosby: Establishing a Weblog on Your Organization's Intranet -- SLA 2005

Thanks Connie... this was a session I wanted to go to but had other commitments.

Establishing a Weblog on Your Organization's Intranet

Thursday, June 9, 2005

Interesting things learned at exhibits and interesting booths visited:

Interesting things learned at exhibits and interesting booths visited (in no order whatsoever):

CISTI is in the process of creating (with Sirsi) a Competitive Technical Intelligence Portal
The best for sci-tech document delivery!!!

Knovel –
They take the reference books, and then make the data in them accessible and usable online with interactive charts and tables and graphs.

Dialog –
P DialogLink 5 has some new features I was unaware of as I have not used DialogLink since it was in version 2 J The one feature which really caught my attention was the customized reporting. (and it is free)
P Chemical structure searching on Dialog – DialogLink has some interesting structure searching features. We use SciFinder, so this is just me keeping an eye on the market

Engineering Village 2 –
Since some of our research is heading back towards physics and away from pure chemistry, I was looking for something to supplement our existing resources. This deserves a look (and a trial)

Minesoft –
I had never heard of this company before, but they have interesting offerings and are competing against Delphion.

UMI Proquest –
They had a new digital scanner they were demonstrating. Since much of our archival journal material is on microfilm, I keep a file for scanners in case ours dies. –
We are already a client but it was nice to see them there.

Special issues –
They track and find industrial and trade magazine special issues not generally available in the big commercial databases.

British Library –
A digital page turning demo. The page turning of antiquarian books was done by actually filming the curator turning the pages. The pages turn differently each time. You just drag your finger on the screen. Very cool.

Global Securities Information
Not my usual information need, but they showed me their stuff and let me look into some companies I was interested in. Thanks
Paterra –
Translations of Japanese patents quickly and online. Worth further investigation.

Serials Solutions –
They should have had a bigger booth. As a solo librarian I don't have time to track down each change of an online title's url nor do I want to worry about ordering documents in journals we have access to through Factiva or Proquest. Serials Solution tracks this for me and it is reasonably priced for my size of collection.

Vivisimo –
Somehow I missed this booth. Must have been when the ice cream arrived J I had intended to visit and see their product in action.

Powell's – favourite used bookstore. Did not have time to visit when I was last in Portland but will make time on my next trip.

A house made entirely of books

Livio De Marchi: "Can you imagine a house made out of books? A house in which even the table, the chairs and the bed seem to have been made of pages to turn and bound covers? You might say that this is a dream turned into reality by Livio De Marchi! "

WatchThatPage - Monitor web pages extract new information

WatchThatPage - Monitor web pages extract new information: "Monitor pages, extract new information

WatchThatPage is a service that enables you to automatically collect new information from your favorite pages on the Internet. You select which pages to monitor, and WatchThatPage will find which pages have changed, and collect all the new content for you. The new information is presented to you in an email and/or a personal web page. You can specify when the changes will be collected, so they are fresh when you want to read them. The service is free!"

Wednesday, June 8, 2005

What Do Your Customers Really, Really Want?

What Do Your Customers Really, Really Want?: "What Do Your Customers Really, Really Want?

by Sherri Dorfman

June 7, 2005

Most businesses these days are under pressure to differentiate their products and services to attract new business. Although customers can play an important role in helping companies define their differentiation, a surprising number of businesses decide to skip this important customer research and launch offerings based on what 'we think our customers want.' "

Tuesday, June 7, 2005

Contributed papers session

Contributed papers session

I hope they put these online like the Nashville committee did. The papers I saw were very interesting but not well attended. (I have the handouts if anyone cannot get a copy from another source)

Mueller, Britt "Information seeking behavior of engineers in the corporate environment: implications for information delivery" (Qualcomm, San Diego, Calif.)

Olszewski, Larry and Lynn S. Connaway "What in the world: leveraging corporate assets for internal and external use" (OCLC, Dublin, Ohio)

Augustyniak, Rebecca "The Information professional's role in creating business management systems" (Center for Information, Training, and Evaluation Services, Florida State University, Tallahassee)

Makani, Joyline "It's the attention economy: librarians pay attention" (Dalhousie University, Halifax, NS)

The amount and variety of give-aways this year is astonishing. The kids (big and small) are amazed. My favourite so far is the pop-up book light, however I did win a USB memory stick from the British Library in a draw. I still hope for one of the many many iPods.

note added later: seems that this is called swag (or schwag). This is a term I had never heard before, but my mother knew what it meant!

Click University

does anyone else think that the logo for Click University looks like the Hooters logo??

Gary Price - the newest and the best from the one who knows

Gary Price - the newest and the best from the one who knows
Tuesday, Jun 07, 2005
1:30 PM - 3:00 PM
Location: Toronto Convention Ctr

Gary will be presenting another fast-paced tour of the Web. Come learn about the latest resources and techniques on the ever expanding web. He is sure to include specialized databases and web sources you have not seen and more ways to locate the information you need.

I went. The room was plenty big enough. Some people were on the floor at the back but only because they did not want to pass infront of a lot of people to get to a seat in the middle of a row.
They said they had 300 handouts. They were gone early.

But the room was big and cool.

The presentation is all online at

so I left and went to the contributed papers session down the hall.

Marketing Intangibles and Tangibles: Selling Information Services/ Luncheon

Marketing Intangibles and Tangibles: Selling Information Services/ Luncheon
Tuesday, Jun 07, 2005
11:30 AM - 1:00 PM

An analyst from Outsell Inc. will present the company’s advice on creating the message and delivery format for selling the value of information services to potential clients. Niche marketing principles are important here.

Mary Corcoran from outsell presented this topic after a nice, if crowded, lunch of chicken, rice, and vegetables.

Need to move our products from intangible to tangible
1.5% of time spend on marketing (for a solo = 15 min/week)
See for info on Marketing 101 and Marketing 301. Many of her slides are from these programmes.

Some points I wrote down:
 each product needs a product manager to promote and drive the product
 a portal on te intranet is either a partner or a competitor
 must have all products, presentations, etc. consistant across the function
 know who you are – strategic assessmenet
 know your customers or taret market – segment the market and understand needs
 move from idea of what the library is to how it will help users
 only 30% of any population is a library user
 target the non-users and find out what they need from te li rary
 ask people where they are currently getting their information
 ask them how long it takes them
 ask them what their biggest issues are
 there is a trend back to intermediaries for searching (I have personally noticed this in my work at Xerox)
 calculate cost per user. Try to reduce it by getting more users
 satisfaction with a product is not loyalty
 ask if they would recommend it to others

read book "selling the invisible"

Bill Buxton at Keynote session SLA Tuesday June 7, 2005

Tuesday Keynote - Bill Buxton

Traffic was not as bad as I thougt it would be getting in from the 'burbs to downtown Toronto (I never do this at rush hour) so I actually made it to Bill Buxton's keynote talk. Very interesting to listen to, but hard to explain to someone who was not there. Perhaps I had not had enough coffee. A few key and interesting points I did retain:
 He is a student of the work of Kranzberg
 We all need to understand the larger impact of introducing new technology
 Good ideas are everywhere, implementing them takes as much or more creativity and hard work
 By definition information informs
 Recommends the "Historical Atlas of Canada" as a present for a parent, then you can inherit it later
 Need to move information and technology to a human centric perspective

Monday, June 6, 2005

Monday June 6, 2005 at SLA

Monday June 6, 2005 at SLA

Six Sigma

Presenter Jean-Marie Cote
He is a Master Black Belt working for PACCAR

Six Sigma – A strategic tool

Historical background
Developed at Motorola (1987)
GE (1985) – turning point

They have not all been successful. Implementation is the issue, not the programme.

Has many names:
 Six Sigma – driving business excellence
 Operations excellence
 Lean manufacturing
 Lean operations
 Lean six sigma
 High impact Kaisen

1. close understanding of customer needs and wants
2. design led use of facts, data and statistical analysis
3. diligent approach to problem solving

Six Sigma takes time. It is not a quick fix.

- statistical measure of performance
- rigorous analytic appr4oaqc for
o process variation reduction
o complex prpblem solving
o waste reduction
- a philosophy that higher quality results in
o increased efficiency
o business excellence
o enhanced customer satisfaction

It is NOT
- just statistics
- a rigid mechanical approach – it can be flexigle and can be adjusted
- not a panacea – not suited for all situations
- magic

need all the rigt people and must be top down (ie supported by all levels of management)

driving excellence
define – measure – analyze – improve/design – control/validate

project selection is key
- in line with business strategy
- target customers
- add value

Baseline must be understood
Must be able to measure
Definable goals
Reasonable boundaries

As project progresses you refine and redefine project]map the process and identify non value added activities (NVA)
Take time to accurately define the defect

Soft tools

Process map (IPO)
Cause and effect matrix (QFD)
- what and how
- what customer wants and how delivered
Cause and effect diagrams (Fishbone)
- what we think is driving the issue
Waste elimination
- value stream map
- process flow
- spaghetti diagram
Pareto and time charts

Input and output characteristics
Input and output characteristics must be characterized and weighted in relation to goal
Critical characteristics must be measures
# of characteristics must be manageable

Focus on the process not the people until y ou know the process is robust. After that training can be addressed.

Low hanging fruit
Non value added steops – get rid of them
All steps need to add value
There are some necessary NVA – legal, EH&S, etc.

Analyze phase

Use information to create knowledge
Draw conclusions
 find root cause not symptoms
 propose options

options mean change. Change means impact on someone. Change may involve investment.

Up to this point you have control and responsibility. After this point someone else may be responsible.

Foresee impact of changes

Loop back regularly to revise process

Monday June 6, 2005 at SLA. Stephanie Blundell from AIC and the SIver Man

The silver man. He actually moved and posed for me. But no smile no matter what we tried.


I hope to get down this afternoon. I have good sessions I want to attend. Please pass the pain pills, the zomig and a coffee!!!!

Sunday, June 5, 2005

SLA 2005 Continuing Education Course

SLA 2005 Continuing Education Course
Making it count : measuring and communicating the value of special libraries and information centres
Sunday June 5, 2005

Instructors Eileen G. Abels; Lisl Zach

What is value?
Why is it important?
How do we measure?
 Usually measure customer satisfaction – need to measure impact and outcome of services on corporate bottom line
 We measue happy users. Corporation wants productive users who are not unhappy
Challenges of firm level model
 Value to the organization not value to the individual. Not based on what they like, but what provides value and helps meet corporate goals.
Meeting needs of organization
 Determine needs of organization based on corporate goals
 Top down not bottom up
Developing appropriate measures
 What is the most important to your manager
 Cost saving
 Turn around time – impact of turnaround time on corporate goals
 Try to find metrics that "feel" like other department metrics
(note to self: IT department – do they have to justify their existence and keep statistics. Do they worry about this stuff at all? Why or why not?)
Identifying critical success factors
 Make your manager's job easier
 Eg. recruiting exceptional employees
 Creation of intellectual property
Linking services to contributions
 Create list of services and link to critical success factors. See Matrix on next page – fill it out
What are key services?
 Services related to mission and corporate goals (not provision of nice chairs and the newspaper)
Who are the most important users of this service?
 Find out who is using library and how it contributes to their success
 Collect statistics on users from each department
 Link searches and articles and database accesses to patents issued
Identifying appropriate measures
 User focus groups – does this service contribute to you meeting your goals – survey to mark off valuable services (see actionable data handout from other course)
 Patents / intellectual property – can we determine % of people with patents / proposals issued who have used library services
Types of measures
 Collect data by department instead of aggregate for all information transactions
 Survey asking hours saved therefore $ saved
 Ask if critical to mission / goals
 Ask how they used the information
Communicating value
 Find out how your management want to see numbers and results (ask him) (tables, numbers, words, stories, etc….email, voice mail, formal memo, …. Monthly, quarterly, weekly, …)
 Your value is measured by the perception of people above you
Other info:
 SLA - evidence based practice community of practice

Dinner at Remy's

Dinner at Remy's
Originally uploaded by Carolyne.

SLA in Toronto June 2005

Sunday Morning -- Traffic on the QEW was minimal. 25 minutes Oakville to Toronto

Saturday, June 4, 2005

2005 Annual Conference - Toronto - Special Libraries Association

2005 Annual Conference - Toronto - Special Libraries Association

I am here. One half day continuing education course tomorrow (Sunday) and an afternoon at the vendors is planned. A meeting with my Elsevier rep and then more exhibits. Then dinner with the former Sheridan Park Library and Information Science Committee (currently the SLA Toronto Chapter West Programming SubCommittee) and my pick of receptions. I have invitations to at least 3. Monday though seems to be the reception day for almost everyone else.

See you there!!!

Friday, June 3, 2005


Dogpile: "Search engines are extremely different.

Did you know that only 3% of page one search results returned Google, Yahoo! and Ask Jeeves are the same? "

I used to use Dogpile when it first came out. I think I will use it more after seeing this.

Wednesday, June 1, 2005

The amount and variety of give-aways this year is astonishing. The kids (big and small) are amazed. My favourite so far is the pop-up book light, however I did win a USB memory stick from the British Library in a draw. I still hope for one of the many many iPods.

note added later: seems that this is called swag (or schwag). This is a term I had never heard before, but my mother knew what it meant!

Monday June 6, 2005 at SLA. Stephanie Blundell from AIC and the SIver Man

Sunday Morning -- Traffic on the QEW was minimal. 25 minutes Oakville to Toronto

The silver man. He actually moved and posed for me. But no smile no matter what we tried.

Monday June 6, 2005 at SLA

Monday June 6, 2005 at SLA

SLA in Toronto June 2005